Subscription

You can subscribe to our service or if you are already subscribed, you can manage you subscriptions, invoices and payment method.

Create a subscription

You can subscribe to our service in the subscribe section of the admin: Subscribe Admin

When you click on button "Upgrade", You are redirected to the payment page. This page is managed by our payment provider Maxio

Payment page to subscribe

Payment page to subscribe to our product

Payment page to subscribe to our product

1 - Customer Information

You must complete all fields that correspond to the information of the person or entity responsible for payment. Our payment provider will send subscription-related emails to the email address provided.

2 - VAT Information

for the application of VAT:

  • application of a rate of 20% for customers domiciled in FRANCE,
  • application of a rate of 20% for other European countries if intra-community VAT not communicated
  • application of a 0% rate for other European countries if intra-community VAT communicated
  • application of a 0% rate for other countries.

3 - Billing Information

You must complete all fields that correspond to the information of the person or entity responsible for payment.

4 - Billing Address

You must complete all fields that correspond to the information of the person or entity responsible for payment.

NB: You will be charged €1 excl. VAT to validate the credit card, but this amount will be automatically refunded. You will see it in the auto-generated invoice.

Manage a subscription

After payment, you will be able to manage your subscription from the amin page.

Subscription options

You can activate some subscription options such as the DRM as an optional feature to safeguard your content against piracy. By activating the DRM you will pay additional costs (from 0.0408€/play).

A - Subscription portal

You can manage the information related to your subscription on click on button "Subscription portal".

Information Subscription

Information Subscription

This page is managed by our payment provider Maxio. When subscribing to the subscription, the email address provided will receive a "Manage Your Subscription" email with a link to be able to set the password to access this portal. You must access it with the email address of the subscription.

Manage your subscription

Manage your subscription

If this has not been done, you will arrive on a page inviting you to click on the link of an email that will be sent to you.

On this portal you can:

  • modify the "Customer information" filled in on the subscription page
Modify Customer Information

Modify Customer Information

  • view and download the different invoices
All invoices

All invoices

Invoice Details

Invoice Details

B - Update your Payment method

You can change your payment method provided during the subscription. This is a page managed by our payment provider Maxio. This does not require a password. You access it directly.

Update your Payment method

Update your Payment method

C - Stop subscription

You can cancel the subscription on the admin platform or on the subscription portal.


What’s Next